Privacy Policy
Casa Angelina is dedicated to safeguarding your personal privacy. This policy outlines how we collect, use, protect, and process your personal data in full compliance with European Regulation 2016/679 (GDPR) and Italian Data Protection Law.
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Data Controller & DPO
- •The Data Controller is Casa Angelina S.r.l., with registered office at Via Capriglione 147, 84010 Praiano (SA), Italy.
- •For any privacy inquiries or to contact our Data Protection Officer (DPO), please email privacy@casangelina.com or call +39 089 8131333.
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Categories of Personal Data Collected
- •Personal Identification: Name, surname, nationality, date of birth, passport/ID number (for mandatory Italian police reporting under Art. 109 TULPS).
- •Contact Details: Email address, telephone number, residential address.
- •Reservation & Financial Data: Arrival/departure dates, room preferences, credit card details, billing address, special dietary or service requests.
- •Technical & Browsing Data: IP address, device type, browser cookies, and site interaction analytics.
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Purposes & Legal Basis of Processing
- •Contractual Fulfillment (Art. 6(1)(b) GDPR): Processing room bookings, concierge requests, dining reservations, and guest arrival logistics.
- •Legal Compliance (Art. 6(1)(c) GDPR): Mandatory guest registration with the Italian State Police (Alloggiati Web) and tax/accounting invoice retention.
- •Consent-Based Processing (Art. 6(1)(a) GDPR): Sending newsletters, promotional invitations, and non-essential analytical cookies (revocable anytime).
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Data Retention Period
- •Accounting & Tax Records: Preserved for 10 years as mandated by Italian Tax Law (Art. 2220 Civil Code).
- •Police Guest Registration Data: Retained for the duration specified by local public security regulations.
- •Marketing & Newsletter Data: Retained until you withdraw your consent or unsubscribe via the link in our communications.
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Your Rights Under GDPR
- •Right of Access (Art. 15 GDPR): Obtain confirmation as to whether your personal data is being processed.
- •Right to Rectification (Art. 16 GDPR): Request correction of inaccurate personal data.
- •Right to Erasure (Art. 17 GDPR): Request deletion of your data when no longer legally required.
- •Right to Data Portability (Art. 20 GDPR): Receive your personal data in a structured, machine-readable format.
- •Right to Lodge a Complaint: You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali - www.garanteprivacy.it).
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Cookie Policy & Web Analytics
- •Technical Cookies: Essential for secure navigation, session control, and online room booking engine operation.
- •Analytical & Preference Cookies: Used with your consent to gather anonymous statistical metrics to optimize website performance.
- •You can manage your cookie consent preferences anytime via the cookie banner on our website.
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Security & Data Sharing
- •All online data transfers utilize 256-bit SSL encryption protocols.
- •Data is shared only with authorized service processors (cloud booking engines, secure payment gateways, IT support) under strict GDPR Data Processing Agreements (DPAs).
- •We never sell or lease your personal information to third-party commercial entities.
Exercise Your Privacy Rights
To request data access, update your marketing preferences, or submit a data erasure request under GDPR, contact our Data Protection Officer.
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